Smile Hotel Wakayama is strategically located in the city center of Wakayama, Japan. This hotel serves as a practical base for exploring local attractions like the Museum of Modern Art and Wakayama History Museum. Guests benefit from premium amenities while enjoying close proximity to cultural and recreational sites. The hotel welcomes all guests regardless of sexual orientation or gender identity.
Location
Smile Hotel Wakayama is located 1.5 miles from JR Wakayama Train Station and Hinokuma-gu Shrine, facilitating easy transportation options. It is also approximately 25 miles from Kansai International Airport. Nearby attractions like Kataonami Beach and Kuroshio Market provide additional recreational activities for guests. The hotel's city-center location makes it ideal for both leisure and business travelers.
Rooms
All guestrooms at Smile Hotel Wakayama are equipped with comforts such as premium bedding and air conditioning. Rooms feature essential amenities including free wired internet and coffee/tea makers. Each unit includes private bathrooms, offering showers or tub combinations along with complimentary toiletries. Guests can choose from single or twin room configurations, catering to various accommodation needs.
Eat & Drink
Breakfast is served daily in the dining hall between 7:00 AM and 10:00 AM. Guests can enjoy a selection of local cuisine with options for a Japanese or Western buffet breakfast priced at ¥900 per person. Complimentary newspapers are available in the lobby for guests to catch up on current events. Various dining choices are also accessible in the area surrounding the hotel.
Leisure & Business
The hotel presents opportunities for leisure and business with featured amenities like a computer station and 24-hour front desk. Guests can take advantage of free bicycle usage for exploring the local area. Additional services like laundry, dry cleaning, and a smoking area enhance convenience. Basic safety features, including fire extinguishers, are also provided.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
great location
clean rooms
limited dining options
clueless staff
8.2/10
Great
Rooms
8.3
Location
9.1
Service
7.9
Dining
8.0
Guest reviews
8.2/10
based on 10 reviews
7.1
7.1/10 based on 631 reviews
Thomas
United Kingdom,
February
2024
8.0/10
I had a mixed experience at this hotel. The room was very comfortable, but the noise level was quite prominent in the early morning hours as it faced the castle. The service was a bit of a hit or miss, with some staff being very kind and patient, while others came across as unfriendly. The location was convenient, right next to Wakayama Castle, although the dining options were limited. Despite these drawbacks, the facilities were well-maintained and offered dry cleaning and laundry services.
Rooms
8.0
The room was very comfortable, with a queen-sized bed, a TV, and adjustable air conditioning/heater.
Service
7.0
The service was a bit inconsistent, with some staff being very kind and patient, while others were unfriendly.
Location
9.0
The hotel is conveniently located right next to Wakayama Castle, offering easy access to the Wakayamashi Station.
Dining
7.0
The dining experience had even better views with a view of the castle, but the options were limited.
Facilities
9.0
The facilities were well-maintained and included dry cleaning and laundry services.
Mick
United Kingdom,
January
2024
9.0/10
I couldn't have asked for a better hotel stay. The room was cozy and clean with all the necessary amenities, and the breathtaking view from the 8th floor over the castle made my mornings truly special. The staff were incredibly kind and patient, especially with my late check-in. The location was superb, right next to the temple park and close to public transport. The dining experience with a view of the castle was simply delightful. A great value for money overall!
Rooms
9.0
My room on the 8th floor had a personal bathroom with a tub and shower, and they even provided single-use razors, body sponges, toothbrushes, and toothpaste. It felt like a step up from typical American hotel rooms.
Service
9.0
The staff were very kind and patient, especially with my inquiries and late check-in. They truly went above and beyond to make me feel welcome.
Location
10.0
The hotel's location was perfect, right next to a temple park and with easy access to public transport. Being near the castle and having a view of Wakayama Castle added to the charm of the stay.
Dining
8.0
The dining experience with a view of the castle was absolutely magical. It enhanced the meal and made it so much more memorable.
Facilities
9.0
The hotel's facilities were top-notch, providing everything I needed for a comfortable stay. From dry cleaning to laundry services, they had it all covered.
Elizabeth
United States of America,
January
2024
8.2/10
My stay at the hotel was lovely! The rooms were clean and comfortable, and the staff was incredibly friendly and helpful. However, there was a slight smell in the room, which was a bit off-putting. The location was perfect with easy access to public transport, making it convenient to explore the area. The dining experience, with beautiful views of the castle, was delightful. Overall, a great value for money.
Rooms
8.0
The room I stayed in was clean and comfortable, equipped with a personal bathroom that had all the necessary amenities like razors, body sponges, toothbrushes, and toothpaste.
Service
7.0
The staff at the hotel were quite helpful, especially with my questions about car rental, and they were also friendly and patient despite my limited Japanese. However, there was one instance where a young clerk was berated, which was quite unpleasant.
Location
9.0
The hotel's location was superb, close to public transport and within walking distance to Wakayama Castle. Being near the castle added a charming touch to my stay.
Dining
9.0
The dining experience at the hotel, with stunning views of the castle, was truly special. I particularly enjoyed the grilled fish dish I tried.
Facilities
8.0
The facilities at the hotel were nice and convenient, offering services like dry cleaning and laundry facilities.
Helen
United Kingdom,
December
2023
8.8/10
My stay at the hotel was simply wonderful. The room on the 8th floor offered an amazing view over the castle, which was a highlight. The staff was nice and very helpful, especially with my late check-in. However, they seemed a bit clueless about sightseeing recommendations. The location was perfect, just beside Wakayama Castle and within walking distance to Wakayamashi Station. The dining experience with its stunning views was remarkable, though I wished for a few more options. Overall, great value for money.
Rooms
9.0
My room on the 8th floor had an amazing view over the castle. It was clean, comfortable, and well-equipped with a queen-sized bed, a TV, and adjustable air conditioning/heater.
Service
8.0
The staff was very kind and patient with my inquiries, especially with my late check-in. They were quite helpful with my car rental questions.
Location
10.0
The hotel is right next to Wakayama Castle and a short walk from Wakayamashi Station, making it extremely convenient for exploring the area.
Dining
8.0
The dining experience with even better views was delightful, but I wish there were a few more options available.
Facilities
9.0
The hotel offered great facilities to ensure a comfortable stay.
great location
limited dining options
Hank
United States of America,
September
2023
9.0/10
I had a fantastic stay at this hotel. The room was a bit small even for one person, but facing the castle on the 8th floor provided an amazing view. The size was reasonable, and I loved the view over the castle.
Rooms
8.0
My room was on the 8th floor with a stunning view of the castle. It was a bit small for just one person, but overall, it was comfortable and had everything I needed.
Service
9.0
The staff here were very kind and patient, especially with my late check-in. They were quite helpful with all my inquiries, even assisting me with car rental questions. I found them to be nice overall.
Location
10.0
The location couldn't have been better as it was right beside Wakayama Castle and within walking distance to Wakayamashi Station. Being able to easily explore the area was a major plus.
Dining
9.0
I enjoyed dining with a view of the castle, which made the experience even better. The ribs were especially delicious.
Facilities
9.0
The facilities were great, and I had a wonderful time enjoying the amenities. The hotel provided everything I needed for a comfortable and enjoyable stay.
Jim
United States of America,
September
2023
8.2/10
The hotel had a personal bathroom with a tub/shower and provided single-use razors, body sponges, toothbrushes, and toothpaste. While the room was reasonably sized, it felt a bit small even for one person.
Rooms
7.0
The room provided all necessary amenities and compared to American hotel rooms, it was reasonably sized, but still felt a bit small even for one person.
Service
9.0
The staff was incredibly kind and patient with my inquiries, especially during my late check-in.
Location
8.0
The hotel is conveniently located right next to a temple park and close to public transport, allowing easy access to Wakayama Castle and Wakayamashi Station.
Dining
8.0
The dining experience offered a stunning view of the castle along with a make-your-own pancake machine, providing a unique experience.
Facilities
9.0
The hotel facilities were modern and well-equipped, enhancing the overall stay.
Matthew
United Kingdom,
July
2023
8.2/10
The hotel is conveniently located beside the Wakayama Castle, with the ability to walk to-and-from the Wakayamashi Station. The rooms offered everything you need and more compared to American hotel rooms. The staff were courteous and helpful, providing bus information with patience. However, the traditional dining experience with a view of the castle could be enhanced with better menu options. Overall, a pleasant stay with great value for money.
Rooms
9.0
The rooms had everything you need and more, comparable to American hotel rooms.
Service
8.0
The staff were courteous and quite helpful, especially with car rental questions and navigating language barriers.
Location
9.0
The hotel is conveniently located beside the Wakayama Castle, with easy access to the Wakayamashi Station.
Dining
7.0
The dining experience was pleasant with a view of the castle, though menu variety could be improved.
Facilities
8.0
The hotel facilities were nice and provided dry cleaning and laundry services.
Great location
Limited dining options
Stephen
United Kingdom,
June
2023
8.2/10
I had everything I needed and more on the 8th floor with an amazing view over the castle. The room, from 501 to 517 was very comfortable, with a queen-sized bed, a TV, and adjustable air conditioning/heater. The staff were friendly and patient with my poor Japanese, but there was an incident where a young clerk was berated. The location was perfect, with the ability to walk to-and-from the Wakayamashi Station and being beside the castle. The dining with a view of the castle was enjoyable, and the facilities were good overall.
Rooms
9.0
My room on the 8th floor had everything I needed and offered an amazing view over the castle. It was very comfortable with a queen-sized bed, a TV, and adjustable air conditioning/heater.
Service
7.0
The staff were friendly and patient with my poor Japanese, but unfortunately, there was an incident where a young clerk was berated.
Location
9.0
The location was perfect, with the ability to walk to-and-from the Wakayamashi Station and being beside the castle.
Dining
8.0
The dining with a view of the castle was enjoyable.
Facilities
8.0
The facilities were good overall.
John
United States of America,
June
2023
8.2/10
I was on the 8th floor with an amazing view over the castle. The rooms had everything you need and more, compared to American hotel rooms. The service was nice and provided bus information but was not ideal as they berated a young clerk. The location was near the castle with the ability to walk to-and-from Wakayamashi Station. The dining experience had a view of the castle, and the facilities were great.
Rooms
9.0
The rooms were on the 8th floor with an amazing view over the castle and had everything you need and more, compared to American hotel rooms.
Service
7.0
The service was nice and provided bus information, although they were not ideal as they berated a young clerk.
Location
8.0
The location was near the castle with the ability to walk to-and-from Wakayamashi Station.
Dining
8.0
The dining had a view of the castle.
Facilities
9.0
The facilities were great.
Charles
United States of America,
June
2023
8.0/10
I had a mixed experience at the hotel. While the view of the castle from my room on the 8th floor was amazing, the lack of sound-proofing was a downside. The service was quite helpful, especially with my car rental questions, but the rooms could be better sound-proofed to improve the overall stay.
Rooms
7.0
The rooms on the 8th floor with a view over the castle were visually stunning, but unfortunately not sound-proof.
Service
8.0
The staff were quite helpful on helping me deal with the car rental questions, which I appreciated.
Location
9.0
The hotel's proximity to the castle and public transport was convenient for exploring the city.
Dining
8.0
I enjoyed dining with a view of the castle, but more vegetarian and vegan dishes would have been appreciated.
Facilities
8.0
The hotel offered dry cleaning and laundry services, making it convenient for guests with specific needs.
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